Study Finds Waitressing Least Liked Job In Singapore Unless Done On An Airplane
- Chad Wong
- Aug 16, 2015
- 2 min read

SINGAPORE – A study released Thursday by the Association of Employment Singapore (AES) found the waitressing occupation to be the least desirable and with highest turnover employment rates amongst Singaporeans except when done on a commercial airline.
"Our research suggests that the multitude of tasks involved in customer service such as greeting customers, serving food and beverages, and clearing up of utensils after diners were extremely lowly received – unless it was all performed on a commercial airline," said lead researcher Dr. Preston Glam, adding that there was an undiscovered element about working on an airplane that made the job seemed far more socially respectable and held in higher regard.
“We at the AES are just perplexed. What is exponentially different about working as a waiter or waitress in a nightlife bar along the streets of Clarke Quay, and doing the exact same thing on an airplane?”
When observed participants were studied, researchers found that waiters and waitresses in Singapore Airlines were seven times more likely to populate their personal social media channels with images and status updates about their work as compared to those who perform the same set of duties in a restaurant bar situated at Clarke Quay.
Dr. Glam also noted that 84% of airline stewards and stewardesses felt their occupations were far more prestigious as compared to bartenders, waitresses and servers in Singapore, even though both jobs essentially consisted of the same work scope.
When interviewed, local waitress Emily Tang told Durian Daily reporters that she was confused too.
"Hang on a second - don't SIA stewards and stewardesses have to take orders, serve food, clean up tables and put up with the occasional unreasonable customer just like me?"
At press time, the disparities in perceived esteem and prestige for both occupations was soon becoming a national issue.
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